Communication drives productivity in the workplace.Without the right communication skills and medium, we will all have a hard time understanding what another person wants to convey. This would then affect the work we do and lead to downtimes and losses in revenue. Do you see the importance of communication?
Of course, you already know that.But the question now is whether we should integrate orfullymove into a more digital communications channel.
Moving all office communications online will be hard to do, especially for smaller companies that do not exactly have the means to do so. There is also the matter of having to teach staff how to use and operate the new hardware and software for it.
It is safe to say that it is not for everyone. Plus, there are still things that are still better to be done face-to-face.Having the chance to check personal facial expressions and physical gestures also helps with understanding the message further.
But if youare interestedin moving thingsdigitallyfor your own office, then here are the benefits that you can expect.
Better tracking and recall
With digital and online communications, you get an updated archive of all your messages and calls. This makes tracking and recall better and easier. For example, if you need to go back to previous communications with a client, you caneasilysee a timeline of every message that you have sent each other. This is something that you cannot do with regular phone calls and video calls.
An example of such digital communications is e-mail.This is something that is already integrated into a majority of businesses and offices. But if you want to step things up a notch, you can opt to get a professional online workplace platform for your staff.
You will need to find aG Suite resellerfor this.But the tradeoff is that everybody in your staff knows exactly what is happening at all times. Examples of this wouldbe sharedcalendars and timelines, notes, files, and contacts.
Increased productivity and efficiency
Now that your staff has gotten accustomed to the new hardware and software needed for online communications, you willinevitablysee a difference in your office’s productivity and efficiency.
Before, it would take several minutes, hours, days, or even weeks for someone to respond to you via regular phone calls, fax, and standard letter writing. But with online communication, you can get your messages and calls in real-time.
Your back-and-forth messages with your clients willbe receivedpracticallythe same time you press that “Send” button.This would then give you more than enough time to send out any clarifications, justifications, or approvals. You will get more things done.
In the office, you will see better synergy and understanding with your staff, too, especially if your office is quite large. No longer would they have to run up flights of stairs to get things signed or approved. With something like a G Suite, you can get the documents or files you need without having to leave your desk.
Should you move to a more digital and online communications medium? If you think your team can handle the change and you have the funds to do so, it is a welcome investment for your business.